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Principles of Excellent Performance

Harun B. Mbijiwe

Published by:

Brooks Publishers

P.O. Box 81 – 10406

Timau – Kenya

Sold at Smashwords

ISBN: 9780463944196

Copyright © 2018 Brooks Publishers

All rights reserved. No part of this book, either text or image may be used for any purpose other than personal or educational use. Therefore, reproduction, modification, storage in a retrieval system or retransmission, in any form or by any means, electronic, mechanical or otherwise without prior written permission, is strictly prohibited.






Principle # 1 - Be enthusiastic

Principle # 2 - Have the right perception

Principle # 3 - Build a sense of urgency

Principle # 4 - Search the enemy within

Principle # 5 - Commit to the mastery of one

Principle # 6 - Complain less and do more

Principle # 7 - Do positive affirmations

Principle # 8 - See the end at the start

Principle # 9 - Do the reverse

Principle # 10 - Stick to it

Principle # 11 - Relax

Principle # 12 - Share with others

Principle # 13 - Embrace the challenge

Principle # 14 - Give God an opportunity

Principle # 15 - Desire to leave a legacy

About the Author

Other books by this author


To God be the glory for giving me the great thoughts in this book. He has given me sufficient grace to do all the research and write this book. Thanks be to Almighty God.

I wish to express my sincere heartfelt gratitude to those who helped me bring together this great work.

To my wife Terry and daughters Ivy and Emy; many thanks for I took your precious time and invested it in writing this book.

To the people who proof read this work and advised accordingly. These include Mr. James Mwanzia Bed English/Literature Nairobi University and Mrs. Ann Mugambi Bed English/Literature Kemu Methodist University, Mrs. Emily Mwenda MA, PhD.


To our wonderful daughters: Ivy and Emy Bundi.

To all people and students who want to become best performers around the globe.


In this life you could be struggling to perform excellently in your respective areas, and that’s why every year you come up with resolutions on how to do better. If you are looking for solutions and answers on how to improve your business, career, marriage, job, performance and achieve your life goals, don’t look further. They are right in the book you are holding - Principles of Excellent Performance! The copy in your hands will sail you through the moralities that will open your eyes and increase your stamina to achieve all that you have desired in this life.

The author does not only stimulate positive thinking but also shows the ‘how’ to do it. He challenges that, it is your attitude that determines your altitude and also unveils how to swim against the current like a live fish, even when the surroundings are dictating otherwise. The way that will propel you to excellent performance will stand out right in your front as you read through, and when it comes out, you will notice it, so embrace it and achieve your dreams.

The book concludes by recognizing the divine power and strength that comes from the creator of universe who fuels us daily, to accomplish out tasks. Welcome to this amazing journey of excellent performance and your life will not remain the same.

Emily K. Mwenda MA, PhD


Performance is the Lowest Common Multiple of any organized institution. Schools, hospitals, prisons, business arenas, military camps, police stations, factories and any government institution will also talk about performance. That is why today public servants are signing performance contracts. Surprisingly, even in our homes we talk about the performance of our domestic workers. Performance is the heartbeat of every functioning institution, without which it becomes impractical.

We are here today because of the mandate that each one of us is given. Bosses have the mandate to push and nurture workers of organizations to greater heights. Parents have a responsibility to guide their children to greater heights. Teachers have been mandated to teach, incubate and cultivate the abilities, skills and talents of the students. The learners have an obligation to study hard and to give out the greatest output they can. Business people are not left out in this, they are working in the 24hr economic times to give the best and fuel the economy of our nations. Everyone must give more than they receive in order to do great exploits in the field they have been mandated to oversee.

Time and again we under-perform. We do this, may be because of ignorance. I have organized a certain trail of thought for us to look into, in order to play our cards right as we marshal our skills and abilities to perform best and be the best. The principles discussed here will challenge you to think inwardly and will propel you to act everyday towards making you perform better. It does not matter who you are, where you are and what you have. The facts laid down in this book cut across all the walks of life and all careers. Whether you are a student,, a teacher, a business person, a doctor, a nurse, a wife or husband, trained or untrained personnel, a driver or any career, you can develop yourself using the truths in this book. Open your mind and make the best use of this book to your advantage.


Success consists of going from failure to failure without loss of enthusiasm. ~ Winston Churchill


According to Oxford Advanced Learner’s Dictionary, 8th edition, enthusiasm is a strong feeling of excitement and interest in something and a desire to become involved in it. On the other hand, it is something that you are very interested in and spend a lot of time doing for example reading, sports, watching telecasts et cetera. Let me discuss the first one. We live in a time where stress is building up from all the quotas. Children have performance targets to meet, parents have financial deadlines to beat, doctors have a target to meet and teachers have obligations to meet as far as performance is concerned. Everyone in any career is pushed from every corner to beat deadlines and targets. Sometimes thinking straight becomes non-operational. People feel like quitting.

The same gusto you had when you joined the company, school, hospital, industry, job you are in is no longer there. The oomph you had when you started the year is not there anymore. You feel there is a threat to your scoring and you have a feeling you have done all what is humanly possible. You are not interested anymore with what you were doing for you are not moving forward. You feel like you have stagnated in the same place for a long time.

As for you parent, you thought that your son or daughter would become more mature and responsible in many ways. Your child has not matched to the standards that you expected. Every time, you feel like your child has let you down and you have little hope of getting her/him to the secondary school of choice. You are frustrated by what is happening and every time you talk with your child, you reprimand him or her.

On the other hand, as a student, you feel pushed by all parties involved until you start getting confused. Every time you go to class, you think of the ultimatums you have to meet. You are discouraged and feel that you do not need to be pushed to do anything. After every exam, you have realized it is a back track or stagnation. Teachers and parents bombard you with the questions demanding to know why you are not improving. Some prophesy doom to you – that you shall fail terribly if you continue with that tread.

Pastors feel discouraged because their congregants are not following the teachings they have always taught them. They feel as if they are doing wrong things. Career people who are working from the government are losing the strength they had when they started working. They feel they are pushed by all the stakeholders to do more. Time limits, deadlines, performance contracts, targets and so on are the order of the day. Every one of you has tried different measures, techniques and ways to boost the performance index but to no much gain. I have good news for you today. Do not throw away the towel. Job 14:7 says, there is hope of a tree, if it is cut down, that it will sprout again, and its tender branch will not cease. You need to be enthusiastic and have hope that things will work for you again. You need to face a new day with new energies. Raise your interest. Build the zest each day you wake up.

No matter how many setbacks you have, one day you shall win the battle. A story is told of the inventor Thomas Edison. He did too many experiments to come up with a light bulb. When asked about it, he said that he had realized 1,000 ways in which a light bulb cannot work. He woke up each day with a new zeal to make a bulb light and by evening, he was so frustrated and worn out. That did not deter him from trying a new method the following day. He woke the next day with a new beginning. He saw a new day for a new invention. Enthusiasm was the fueling gasoline. Alas! One good day he woke up and after a long toil, the bulb worked. Today we celebrate a great man in history who endured failure after failure without losing enthusiasm. Today, we do not celebrate his failure but we celebrate his success. We can celebrate your great performance if you can celebrate each day’s achievement though good or bad.

Failing in many exams does not mean you are not capable of passing. Failing to beat deadlines in your career job does not mean you are a failure. Being unable to do as expected does not mean you are not capable. It just says there are several things that you have not mastered and needs mastery so that you can succeed. You have the power to marshal all your thoughts towards doing well in the forthcoming events. Rise up every morning and confess positively with enthusiasm.

Zig Ziglar once said, ‘People say that motivation wears out, that’s why we recommend it daily, the same way we bathe daily.’ Motivation is not something that is 24/7. You must refuel it daily. We are challenged daily, we lose focus daily, we hate or love daily, we are in high spirits now, the next minute we are low and sinking. We like things this way and they end up turning that way. We lose enthusiasm and lose the meaning of whatever we do repeatedly. The cure for such highs and lows of life is the cheerfulness, the joyfulness of our hearts. Do it and see the difference.

Parents might become the source of demotivation to their children. How many timeshas your child come home and he or she does not want to discuss the results? How many times has your child cried during the visiting day? How many times have you blamed your child for what has not been done right? Today I am encouraging you to rise with enthusiasm. Though your child is not doing well in school, do not become the last nail in his or her coffin. Become of encouragement. Speak words of progress. Discuss results in a critical way. Encourage the child to rise up with enthusiasm every morning. Appreciate the small steps your child is making and wait for better performance.

Bosses will not always be good. The same for spouses, brothers, sisters, teachers, students, jobs, business and any other person or situation that you will find yourself in. But how you deal with the situation and people which come into your life, will determine how far you will go.

It is true good day starts with you and a bad day as well. A story is told of a very old lady who looked in the mirror one morning and realized she had three remaining hairs on her head. Being positive in her soul and enthusiastic, she said, "I think I'll braid my hair today." So she braided her three hairs, and she had a great day.

Some days later, looking in the mirror one morning, preparing for her day, she saw that she had only two hairs remaining. "Hmm, two hairs... I fancy a center parting today." She braided up her two hairs, and as ever, she had a great day.

A week or so later, she saw that she had just one hair left on her head. "One hair huh...," she mused, "I know, a pony-tail will be perfect." And again she had a great day.

The next morning, she looked in the mirror. She was completely bald. "Finally bald huh," she said to herself, "How wonderful! I won't have to waste time doing my hair any more…" (Sources of the story unknown)

Make your mind to start your day enthusiastically and full of positivity. You have what it takes to make your day. You need to motivate and encourage yourself. Realize every day is a great day.

David in the book of Psalms 118:24 says, ‘this is the day the lord has made, I will be glad in it.’ It does not say; I will be glad when things are going right, when they are going wrong I will not be glad. When my teacher talks good and not when he does not.When I get good marks and not when I get poor marks. When I have school fees for my daughter and not when I don’t have. When I have food in the house but not when I do not have it. When my boss is good to me and not when he is rude to me. When my parent is happy and not when he is unhappy. When my business is doing well and when I am making loss!

Still it is a new day, make up your mind, stretch yourself and thank God for the new day. When someone is not friendly to you, make a sigh and speak aloud to yourself, ‘this is the day that the Lord has made and I am glad in it.’ When that subject is not doing good, start the day with the same statement and things will be all right. When things are not working for you and you feel so frustrated, about it make a sigh and say, ‘This is the day that the Lord has made and I am glad in it.’ Make that decision every hour, every minute, every day. You shall have new strength to move on. Be enthusiastic!


A positive attitude causes a chain reaction of positive thoughts, events and outcomes. It is a catalyst and it sparks extraordinary results. ~ Wade Boggs


A story is told about how two salesmen were sent by a British shoe manufacturer to Africa to investigate and report back on market potential many years ago.

The first salesperson reported to the committee and said that there is no potential in Africa for no one wore shoes there.

The second salesperson stood before the committee and confidently said that there was massive potential in Africa for no one wore shoes there.

Some of us see opportunities while others see problems. Some of us see advantages while others see disadvantages. Some see positives while others settle for negatives. Some see possibilities, while others engrave their thoughts in impossibilities.

These two sales representatives were in the same environment, but their perception was different. All of us are given same environments time and again. We are in the same school, same college and same working place with same conditions. When some see the place not fulfilling and lacking in many ways others see a place full of goodness and improvement. Some wonder how someone can survive in such an environment leave alone performing while others wonder why are people not doing great in such environs.

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